Terms of Service

Last updated: May 20, 2026

Welcome to Acuria Health. By using our medicine ordering services, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using Acuria Health services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Account Registration

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information during registration
• You are responsible for all activities that occur under your account

3. Prescription Requirements

• Prescription medicines require a valid prescription from a licensed healthcare provider
• You must upload clear, legible prescription images or PDFs
• Prescriptions must be current and not expired
• We reserve the right to verify prescriptions with healthcare providers
• Prescription fraud or misrepresentation is strictly prohibited

4. Ordering and Delivery

• Orders are subject to availability of medicines
• Delivery times are estimates and not guaranteed
• You must provide accurate delivery information
• We reserve the right to cancel orders if prescription verification fails
• Payment must be completed before order processing

2. Payment Terms

• Payment is required at the time of order placement
• We accept payments via Razorpay, UPI, and other supported methods
• Prices are subject to change without notice
• Refunds are processed according to our refund policy

6. User Responsibilities

• Use our services for lawful purposes only
• Do not attempt to bypass security measures
• Do not provide false or misleading information
• Respect the privacy of other users
• Do not use our services for illegal activities

7. Intellectual Property

All content, trademarks, and intellectual property on Acuria Health are owned by us and protected by copyright laws. You may not use our content without permission.

8. Limitation of Liability

Acuria Health shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific order in question.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Modifications

We reserve the right to modify these Terms of Service at any time. Continued use of our services after modifications constitutes acceptance of the updated terms.

11. Termination

We reserve the right to terminate or suspend your account at any time for violation of these Terms of Service or for any other reason at our sole discretion.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of India.

13. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: support@acuriahealth.com
• Phone: +91 88823 22834
• WhatsApp: +91 88823 22834