Privacy Policy
Last updated: May 20, 2026
At Acuria Health, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our medicine ordering services.
1. Information We Collect
- Personal Information: Name, email address, phone number, delivery address
- Account Information: Google OAuth profile data (when you sign in with Google)
- Order Information: Medicine details, prescription images, payment information
- Technical Information: IP address, device information, browser type
2. How We Use Your Information
- To process and deliver your medicine orders
- To communicate with you about your orders
- To verify your identity (including phone verification via OTP)
- To provide customer support
- To improve our services and user experience
- To comply with legal obligations
3. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure authentication with phone verification
- Regular security audits and updates
- Restricted access to personal data
4. Third-Party Services
We use the following third-party services:
- Google OAuth: For user authentication
- Razorpay: For payment processing
- WhatsApp: For order communication
5. Prescription Information
Your prescription information is handled with strict confidentiality and is only shared with authorized pharmacy partners for order fulfillment. We do not sell or share your prescription data with third parties for marketing purposes.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and personal data
- Opt-out of marketing communications
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@acuriahealth.com
- Phone: +91 88823 22834
- WhatsApp: +91 88823 22834
We will respond to your inquiries within a reasonable time.